We hope you are all well and enjoying your summer! We are currently updating our website and system to serve you better. During this period, our customer service will be open, but our online store will be shut down until July 6th. Please note June 24 and July 1 are Canadian holidays and customer service will be closed those days
Rated 1 out of 5 by Lynn from DisappointedI originally bought the Angelcare AC401 monitor for my baby, and I love this monitor! recently I went on the website to purchase an additional charging base for the handset so I could have one on each level of my home. I was happy to see the base cost around $15 so I proceeded to checkout.....it cost me an additional $15 to ship it to North Carolina!!! I decided to bite the bullet and pay the crazy shipping cost. When the base arrived, guess what??? NO POWER CORD COMES WITH IT! It is essentially useless now. I have the option to buy the power cord but refuse to spend an additional $15 to ship a power cord to me. I contacted the customer service dept and they pretty much said too bad, we post on the page that it needs a power cord. Okay fine, but who sells a base without a power cord to use it? That’s just dumb. It should be sold with the base together. Now I have a base and no way to use it.
Is this also compatible with the AC420 model? Also, is a cord included?
Asked by: Dlang
Yes, this cradle is compatible with AC420 model.
No, the adapter is not included. If you wish to order it you would need to order it separately https://www.angelcarebaby.com/product/ac-adaptor-usb-1120-1100-401-601#
Thank you! If you have other questions or concerns please do not hesitate to contact our Customer service at firstname.lastname@example.org