AC Adaptor USB for AC1300 and AC1320
Replacement part of AC Adaptor for AC1300 & AC1320 Monitors.
Availability: In stock
AC Adaptor USB for AC1300 and AC1320 is rated out of 5 by 4.
This AC Adaptor 5.0v does not include:
- Parent Unit
- Nursery Unit
- Sensor Pad
Rated 1 out of 5 by Dana from Third time having to replace this adapter I bought 2 of these AC1300 sound and movement monitors 2 years ago. I had the adapter replaced within the first 6 months under warranty. The second time it happened it was 1 month past warranty and they wouldn't send me a new one! I thus used the adapter from my second unopened monitor that I was going to gift because I got such a good deal on it. This will be my third time in 2 years having to replace the adapter BUT Im not going to bother! They want to charge $13.38 for shipping on a product that costs just $14!!! On top of this the parent unit monitor doesn't hold a charge. It dies within 1 minute. The rep tried to get me to buy a new unit or even 2 adaptors but I am not buying anymore Angelcare products because they are poor quality and they don't work for long!
Date published: 2019-01-04
Rated 1 out of 5 by Annab from Poor customer service and quality of equipment Every time I’ve needed something the customer service is awful and the products are way overpriced for the quality. They breakdown quickly
Date published: 2018-06-20
Rated 1 out of 5 by PeanutMom from Terrible product. This is the second time I’ve replaced this cord in 2 years. Very cheap quality. Overpriced. The sensor pad never worked properly either.
Date published: 2018-11-14
Rated 1 out of 5 by PeanutMom10 from Follow up - Terrible Product I wanted to follow up regarding my previous review. Within 24 hours I received an email stating they wanted to help. So I contacted them and let them know in detail why I was unsatisfied. - sensor pad never worked properly (still brand new, used only 2-3 nights) - AC adaptor broke within 3 months of using it. I was sent another free of charge because it was still under warranty. - Monitor NEVER held a charge, was told this was common, they changed this feature on the next batch of this model and made it so the battery could be replaced. - Approximately 18 months later, AC adapter broke again. - Last week our last AC adapter broke.I was told to send my proof of purchase and photos of the back product. I did this. Then I was told to call customer service to troubleshoot. I did. Then she said well we can't troubleshoot because you have the old batch. However you can purchase the parent unit for $54 and/or AC adapter for $14, plus shipping. Or you can search and try to purchase the whole unit again somewhere that may be having a sale. I said yes, I did find one on clearance at BuyBuyBaby for $79. They are trying to get rid of them because they are terrible. As of today they have 18 reviews and they average out pretty bad. This is a cheaply made, terrible product. And the fact that they know there was an issue with the battery in the parent unit, state they want to make it right, but then don't follow through. Ridiculous. The customer service rep was very friendly and did her best to offer help, I don't blame her, she doesn't make this, have quality control, or control over their policies. Don't purchase from this company, there are so many options out there. And their system does not allow for follow up reviews with the same email address.
Date published: 2018-11-21